Questions regularly asked

So we are all facing a considerable shift in the way many physical events, exhibitions and other gatherings will take place moving forward. We all cannot wait until we return to some semblance of normality but there is no doubt that virtual versions will support and even replace them as time moves on. We understand that organisations are eager to take positive steps beyond simple webinars but action must be taken thoughtfully, practically and sympathetically.

The aim is to attract and engage an audience in such a way that they are eager to return. So the first step is to understand this new way of operating, it’s possibilities and the opportunities it provides. To help with this we have put together a selection of questions asked by organisations and we hope it goes some way to helping you build a better understanding of virtual gatherings.

Before the COVID outbreak virtual spaces were beginning to gain acceptance in certain sectors and their benefits were beginning to gain momentum. However they were simple solutions aimed at addressing very focused requirements. As the pandemic began to have a greater impact upon people’s movements, a very pronounced shift in the approach to virtual environments has taken place. All respected experts now confirm that virtual activities are going to bridge the gap for the foreseeable future and become an ever more important element of B2B and B2C activity.

Absolutely not. It is simply a question of clearly identifying the needs and ensuring the initial virtual journey is an effective, efficient and manageable one. That is why we place initial help and guidance at the very top of our list. It is also important to remember the cost and time involved in physical gatherings. These were items previously taken for granted but opportunities exist to reduce both considerably using virtual.

We do offer completely bespoke solutions for organisations wishing to create something particularly unique. As you would expect the amount of time required in these cases is dependent upon size and complexity. However the Xibitrs platform has been specifically designed to enable rapid creation and launch of virtual events, irrespective of its size, exhibitor count or attendee numbers. If you have something coming up soon don’t hesitate to get in touch.

Absolutely. The virtual environments we have created are designed to engage visitors and encourage them to view content you and your customers often already have available. Brochures and specifications, promotional videos, 3D animations.. anything.

This depends upon the nature of the virtual event. If you are using our platform then your event will be online for a predetermined timeframe, something that is dictated by our standard running time and any additional time you define. If we have created a completely bespoke environment for you then we simply decide how best to ensure its available for as long as required. It can be updated and reimagined for future events and initiatives and can be extended cost effectively to provide additional spaces or functionality as needs arise.

Virtual events, exhibitions and other spaces are stored securely in the Cloud. They use standard web based technologies to deliver experiences to your audiences on desktop, laptop, tablet and smartphone. The only requirement is an internet connection so the geographical limitations associated with physical gatherings literally disappear in an instant!

You are welcome to host as many visitors as you wish. We put no limitation on audience numbers. The only limitation would be that imposed by your choice of platform provider for webinars and live conferences.

Most certainly. For many this is a new area and one that is best approached in a comfortable and controlled manner. Something small but well executed will achieve the results it deserves and will set the stage for potentially larger initiatives going forward. We have witnessed organisations running headlong into a virtual replacement for a physical event, with no genuine help or guidance from their partnering virtual provider. We think this is wholly unacceptable and extend our help and guidance to anyone considering taking that first virtual step.

We have designed a number of examples for each of the key spaces and exhibition stands. We of course love to create beautiful spaces and can design them exactly as your imagination leads you. Alternatively you may already have designs available and if they are suitable, we have no issues in using them as the basis for your virtual experience.

We know that a lot of organisations have been involved in physical gatherings for some time and will have a preferred online method for registering attendees. We are happy to work with you to ensure that an appropriate login is provided to authenticate your visitors. If you would like us to handle the attendee registration it’s no problem at all, including if required associated payment.

Absolutely. Remember that a virtual environment it designed to attract and engage an audience, encouraging them to take a planned journey of discovery. This applies to individual businesses, retail locations, tourism destinations and many others. So should you have a specific enquiry please don’t hesitate to join us in conversation.

We use state-of-the-art data centres utilising the highest levels of data security. Should any government or other sector specific security measures be required these can be arranged. Alternatively clients are more than welcome to host our environments with a service provider of their choice.

That’s a very good question and an important one! Fortunately everyone is now very comfortable with video conferencing and this has become an extremely efficient and effective way for us to communicate with our clients. We pre-agree an appropriate timeline for work to be completed and schedule regular conference calls to ensure work is completed on time. We assign a customer lead to each project so that you are always dealing with a friendly face that you can rely upon to have a full understanding of your requirements throughout.

Would you like to know more?

Whether you are an event or exhibition organiser, congress or individual company we would love to talk VIRTUAL with you.

Arrange a call